How do I cancel my order?
Please cancel your orders from mail you had received(See last line of your mail) and put in a refund request if your order was prepaid.
If the order is shipped already, unfortunately we wouldn’t be able to cancel it. However, you can politely refuse to accept the shipment and let us know about it.
In case you desire any changes or edits in your order, please change orders from mail you had received(See last line of your mail) before 24 hours.
What are the terms and conditions for refund?
- You can ask for a refund against any of your order within 48 hours of its date of delivery
- All refunds will be credited in form of discount coupon which you can use to shop on ektarfa.com
- We do not provide refund for any XXXL size products.
- For any other requests or queries regarding this, kindly write to us at email@example.com
What are the rules for Courier charges refund?
you have to ship product to us. very sorry we will not provide any refund for that.
Refund of shipping and COD charges is not applicable i.e T-shirt Rs. 100 & Hoodie Rs. 150
For example:- Men Round Neck Tee Rs. 599-100 = 499 Discount coupon
Where should I return my product?
You could courier the product to us at the address mentioned below.
254, Alok Nagar, Kanadia Road
Indore(M.P) - 452016